Refund Policy

Notice: This Refund Policy describes the current commercial structure of NaamJapTracker Version 1 and establishes terms for any potential future offerings. Please review and adapt this policy to reflect any payment gateways, subscriptions, or physical products that may be added in future releases.

Effective Date: January 1, 2025
Status: Version 1.0.0 (Free Service)

1. Current Free Service (Version 1)

NaamJapTracker Version 1 is provided completely free of charge.

There are no mandatory subscription fees, paywalls, transaction costs, or premium account charges required to access the counter, configure personal daily targets, track Malas, view statistics, or maintain sadhana history.

Because no financial transactions take place to use the core Version 1 service, questions of monetary refunds, billing disputes, or payment cancellations do not arise under current standard operations.

2. No Hidden Fees or Auto-Renewals

We do not request credit card details, debit card information, banking credentials, or payment gateway authorizations to use the Version 1 application. Any third-party claiming to charge fees on behalf of NaamJapTracker for basic access is unauthorized.

3. Future Offerings & Paid Features Framework

In the event that NaamJapTracker introduces optional paid services in future updates (such as voluntary devotee donations, multi-device cloud synchronization subscriptions, specialized sadhana guides, or community challenges), the following terms will apply:

  • Transparent Pricing: Any paid feature, donation amount, or optional subscription will be explicitly disclosed with total pricing and billing intervals prior to the completion of any purchase.
  • Clear Refund Windows: Specific refund terms, trial periods, and eligibility criteria for future paid services will be presented at the point of sale and incorporated into an updated Refund Policy.
  • Digital Services Policy: When digital goods or immediate online access are provided, refund eligibility may be subject to statutory consumer protection regulations in your jurisdiction.

4. Inquiries & Support

If you believe you have been mistakenly billed by a third-party claiming to represent NaamJapTracker, or if you have questions regarding our business model, please notify us via our Contact Page.